Optical Transceiver Warranty Statement
Optcom ensures that the products listed in the following have gone through fully strict quality control from the purchase of raw materials to the whole manufacturing process. According to the following all sorts of situations and constraints, for the defective products being proved to be caused by poor raw materials or deficient manufacturing operation, Optcom will provide free repairs or replacement services. Maintenance services and replacement products will be achieved in an exchange manner.
The above warranty does not apply if the product damage is caused by incorrect installation, unexpected disaster, natural calamity, abuse, misuse, overvoltage-under voltage, improper operation, undesirable environmental condition or any unauthorized disassembly, repairs or modification. This warranty is also not applicable if the product label is modified, scrawled or removed, the package is damaged or imperfect, or the product is second-hand and so on. The warranty guarantees that consumers can get maintenance or replacement services only when they buy defective or damaged products from Optcom. For the data corruption and maintenance needs being caused by using other damaged devices in the system, and which make Optcom product can not work, Optcom will have no obligation to compensate and not take any responsibility. This warranty does not contain the third-party software, the relevant connected equipment and so on.
Duration of Product Warranty: Three years All Optcom’s transceivers have a thirty-six months warranty since the date of purchase.